3 minutes

The difficult stage of software selection for SMEs: Between rigor and preconceived expectations

In our most recent article, we presented the main reasons why you should conduct an organizational assessment before embarking on a digital transformation. An effective organizational assessment isn't done haphazardly. It's based on a structured approach that allows you to paint an accurate picture of your company, identify strengths and weaknesses, and lay the foundations for a digital transformation aligned with your realities.

To do this, here are the main steps to follow:

1. Analyze existing processes: It is essential to map current processes. How does information flow, what tools are used, and where are the bottlenecks? This step allows you to understand what works well and, more importantly, what is slowing down the business.

2. Human resources and skills assessment: A digital transformation cannot succeed without the right skills. You must therefore assess the current capabilities of your teams and identify the needs for training, recruitment or adding temporary specialists.

3. Identify existing technologies: What software and systems are already in use? Are they being used optimally or are they outdated? This step allows you to decide whether existing solutions can be integrated or whether new technologies should really be considered.

4. Analysis of performance indicators: It is important to measure the current performance of your organization using key indicators (efficiency, productivity, customer satisfaction) to identify areas for improvement and potential gains.

5. Identify risks and opportunities: Every transformation involves risks (resistance to change, budget, complexity). Identifying risks allows you to anticipate obstacles and capitalize on opportunities.